The continued drama concerning Samsung SSDs might quickly come to a optimistic decision, in line with latest feedback from Samsung. “Samsung stands behind the standard of its SSDs, together with the brand new NVMe M.2 SSD 990 PRO,” wrote Samsung in a assertion (translated) to Laptop Base. “We’re conscious of the stories on this subject and are at present investigating the matter as consumer configurations differ.”
Nonetheless, a moderator for the official Samsung Group dialogue board (opens in new tab) provided further perception on the matter. DavidB acknowledged that he talked with the corporate’s SSD technicians and that “Samsung is at present reviewing buyer anomaly inquiries associated to the SMART Share Used (on Samsung Magician) and/or Well being Standing (on Crystal Disk Information) of the Samsung SSD 990 PRO.” Critically, DavidB acknowledged that the technicians had been capable of replicate the diminished SSD well being claims from prospects “underneath sure phrases of use.”
The excellent news is {that a} repair is on the way in which, with the moderator indicating that Samsung will doubtless launch a firmware replace later this month.
Clients have complained about extreme SSD well being declines on the 990 Professional SSDs shortly after putting them into service. For instance, Neil Schofield reported that his 990 Professional was all the way down to 64 % well being after simply 2 TB of information was written. One other consumer claimed they misplaced 12 % of their 980 Professional’s well being in a single month.
Neowin editor Robbie Khan witnessed his private 2TB 980 Professional fall to 94 % well being inside just a few days of set up. Khan filed an RMA with Samsung to have the 990 Professional repaired/changed underneath guarantee however acquired a curious response as soon as the corporate acquired the SSD. He was informed that there was “no defect discovered” with the 990 Professional and that it was being returned to him (after a contemporary format and restoration to manufacturing facility settings). Samsung made no point out of the SSD’s acknowledged well being.
The issues surrounding Samsung’s 980 Professional and 990 Professional SSDs have drawn a lot consideration just lately. Consequently, Puget Methods and Samsung’s labored to establish speedy well being declines in 980 Professional SSDs that will finally result in the drive failing (set to read-only mode). The answer for 980 Professional SSDs that haven’t but failed is to improve from the 3B2QGXA7 firmware to the newer 5B2QGXA7 construct.
Final week Puget mentioned it could not use 990 Professional or 980 Professional SSDs (apart from the 500GB 980 Professional) “whereas this case unfolds and we be taught extra.” The system builder added, “we do not typically announce adjustments to our product line like this, as manufacturers and fashions shift on a regular basis, however as a result of now we have been so outspoken about Samsung SSD reliability previously, we felt that it was vital to talk up on this specific state of affairs.”
Whereas Samsung works out its ongoing points with the 980 Professional and 990 Professional, Puget will as a substitute use Sabrent SSDs ranging in capability from 1 TB to 4TB.