How Microsoft is equipping manufacturing workers with the tools of the future  

How Microsoft is equipping manufacturing staff with the instruments of the long run  

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Throughout the manufacturing trade, stress continues to rise as organizations and their workforces steadiness unpredictable provide chains, advanced regulatory and compliance necessities, superior safety threats, and heightened competitors. These forces are driving the necessity for speedy technological development—particularly among the many practically 430 million frontline manufacturing staff on the middle of this digital transformation.1

Nonetheless, over one-third of all frontline staff in manufacturing report that they don’t have the proper technological instruments to do their job successfully—representing a major alternative for firms seeking to develop their frontline expertise and future-proof operations.2

At Microsoft, we’re working to empower all manufacturing staff, from the manufacturing unit flooring to the client’s door, with the options they want for sustainable progress and elevated productiveness. We all know that 63 p.c of frontline staff in manufacturing are excited in regards to the job alternatives tech creates and we’re working arduous to create purpose-built options to help their success.1

Right now, I’m excited to announce a number of new cross-cloud product options and capabilities designed to optimize, join, and upskill the manufacturing workforce—serving to frontline staff carry out at their finest immediately and harness the alternatives of tomorrow.

Optimize workflow integration to empower your frontline

This week at Hannover Messe 2022, we’re saying the final availability of Updates in Microsoft Groups, enhancements to Approvals in Groups, and customizations to optimize key manufacturing workflows by way of Microsoft Energy Apps.

Simply create, evaluation, and submit worker updates with Updates in Microsoft Groups  

Lots of immediately’s manufacturing staff nonetheless depend on outdated instruments and guide updates to remain in sync and get work carried out. Updates in Microsoft Groups is an out-of-box app that saves individuals time and vitality by serving to them create, submit, and evaluation all their check-ins, stories, and updates proper within the circulate of labor. Whether or not these are recurring processes that occur regularly, like inspections and upkeep updates, or real-time updates that is likely to be wanted at any time, like incident reporting, Updates makes it straightforward so that you can handle these multi function place.

Combine Approvals throughout line of enterprise functions and Microsoft 365

Prolong and combine Approvals in Microsoft Groups into your manufacturing unit operations apps by way of Graph APIs in Microsoft 365 and Energy Apps Management Framework controls in Energy Apps. These embrace new integrations with Microsoft 365 to create approval requests for a complete doc or a piece of a doc straight in Microsoft Phrase. Moreover, it is possible for you to to create and handle approval requests straight inside Microsoft Lists. All of those enhancements will probably be in preview this summer season, and keep tuned for brand spanking new options in our pipeline, like group approvals, sequential approvers, and extra.

“These sorts of workflow capabilities convey operational processes into the circulate of labor and make Groups and Microsoft 365 a crucial platform for producers,” shares Richard Gregory, International Worth Realization Lead, Avanade. “They allow manufacturing unit groups to be streamlined and environment friendly—tying organizational productiveness and communication instruments seamlessly into the day-to-day work of frontline manufacturing staff.”

Carry frontline collaboration into your {custom} apps with Collaboration controls

With Collaboration controls, you’ll be able to leverage the very best of Microsoft 365 and Microsoft Groups collaboration capabilities (chat, conferences, Duties, recordsdata, and Approvals) in Energy Apps to allow contextual collaboration round enterprise processes. In preview later in 2022, this integration permits for the constructing of {custom} collaborative experiences for manufacturing with easy accessibility to your frontline staff straight in Groups.

Good constructing options supplier Johnson Controls leveraged Microsoft Groups and Energy Platform to construct and deploy a set of functions known as Energy Good Manufacturing facility to assist streamline frontline operations and enhance manufacturing unit operations. Find out how their answer helped optimize workloads, scale back machine downtime, enhance product and repair high quality, and get monetary savings on this buyer story video.

Be taught extra about how Microsoft Groups and Energy Platform can work collectively to simplify crucial manufacturing workflows.

Streamline the manufacturing frontline with Microsoft Groups Shifts connector for Blue Yonder Workforce Administration

The Microsoft Groups Shifts connector for Blue Yonder Workforce Administration (WFM), now usually obtainable, extends the worth of Blue Yonder WFM for producers that depend on it for exact labor scheduling, correct time and attendance monitoring, lowered affiliate turnover, and simplified compliance with labor legal guidelines and company insurance policies. The Shifts connector permits for two-way replication of schedule and shift-related information between Groups and Blue Yonder WFM and empowers frontline staff to view and handle schedules whereas on the go. With larger optimization of staff, managers are free to spend much less time on administrative duties, leaving extra time for the high-value work of teaching and mentoring staff and dealing straight with clients. Be taught extra about this 12 months’s Nucleus Analysis Worth Matrix Chief.

Tablet device next to a mobile device, both showing workers' shift schedule in a horizontal and vertical layout.

Join your workforce with communication and engagement options

The generational shift in employee age, the unlocking and digitization of manufacturing-floor information, and most lately, the worldwide COVID-19 pandemic are all driving forces within the acceleration of digital transformation within the manufacturing trade. Collectively, these components have led to a producing workforce that’s much less skilled and extra unfold out bodily. As well as, 62 p.c of all frontline staff say management doesn’t prioritize constructing tradition2—making a larger must entry institutional information and construct office neighborhood.

Producers want instruments that assist their frontline groups collaborate and keep related throughout geographies and capabilities—whereas serving to them faucet into key assets and insights throughout groups. With purpose-built frontline capabilities in Microsoft Groups and Microsoft Viva Connections, we’re creating options that higher join manufacturing staff with one another and their organizations to allow improved real-time decision-making.

Mobile device showing Viva Connections Dashboard with multiple digital tiles for different resources.

Entry Walkie Talkie in Microsoft Groups on extra units

The Walkie Talkie app helps streamline the best way frontline staff securely talk with one another by providing a well-known push-to-talk expertise constructed straight inside Groups. Frontline groups can immediately talk with one another, anyplace on the earth, with out having to fret about frequency static or cross speak. I’m excited to announce the addition of Crosscall ruggedized handheld units to our rising listing of Walkie Talkie integration partnerships with Samsung Electronics, Zebra Applied sciences, Sonim Applied sciences, and Kyocera. Manufacturing frontline staff will now be capable of use Groups Walkie Talkie on choose Crosscall Core-X, Core-T, and Motion-X collection units. Learn the Tech Neighborhood weblog, Walkie Talkie in Groups is now supported on Crosscall rugged units, to study extra.

Side view of a mobile device showing the built-in push-to-talk Walkie Talkie button, next to the front view of the same device showing Walkie Talkie screen with a digital microphone button in center.

Assist a number of dwelling websites and multilingual Dashboards in Microsoft Viva Connections

Starting subsequent month, clients could have the choice to allow a number of dwelling websites inside a single Microsoft Viva Connections tenant permitting a tailor-made expertise for various roles and groups inside a company. This new characteristic supplies a greater Dashboard format and Assets tab for frontline staff who could also be in numerous areas, roles, or subsidiaries inside a single group—offering a house base that’s extra related and customized.

Viva Connections Dashboards now help a number of language views in public preview. Clients with a multilingual frontline workforce can optimize their Dashboards for an worker’s most popular language—supporting inclusivity and engagement whereas advancing workforce transformation.

Producers like Blum are leveraging instruments like Microsoft Viva Connections and Microsoft Groups to advertise worker tradition whereas optimizing for the manufacturing unit of the long run. Find out how Blum created a custom-made worker expertise app for his or her frontline workforce with Viva Connections in this buyer story video.

Video still of happy employees walking outside of Blum manufacturing building with company logo.

To study extra about how Microsoft Viva Connections is enhancing the worker expertise, try the most recent Tech Neighborhood weblog submit, What’s new and subsequent in Viva Connections.  

Upskilling for a future-proof frontline

With 55 p.c of frontline staff saying they’ve needed to adapt to utilizing digital instruments on the fly, with no formal coaching or follow, workforce transformation has by no means been extra vital.2 Inside our Microsoft Viva custom-built options to facilitate upskilling, reskilling, and ongoing studying, we’re saying a number of new capabilities to assist firms equip their frontline with the instruments and coaching to remain updated, enhance security and compliance, and put together for the long run.

In-line playback for Viva Studying is now usually obtainable in Groups and permits manufacturing staff to look at content material from LinkedIn Studying straight within the cellular app. Beforehand solely obtainable on desktop, frontline staff can now entry studying and growth programs in a approach that higher fits their wants by way of on-the-go studying on their cellular units. And, in preview in June 2022, clients can uncover, view, and share Shareable Content material Object Reference Mannequin (SCORM) content material alongside formal studying programs by way of Viva Studying. Typically obtainable in June 2022, manufacturing staff will be capable of search and filter for firm content material—like security trainings and onboarding assets—by description, period, talent tags, and extra.

See how Microsoft Viva Studying helps frontline manufacturing staff’ ongoing profession progress and growth.

To study extra in regards to the newest updates and bulletins from the Microsoft Viva Studying workforce, learn the Tech Neighborhood weblog.

Be a part of us at Hannover Messe and study extra

Come see our newest improvements for the frontline workforce and meet members of the Microsoft workforce this week at Hannover Messe, the world’s main commerce present for industrial expertise. Go to our showcases on the Microsoft exhibition within the Digital Ecosystems space in corridor 4.

Put together your frontline staff to speed up into the way forward for manufacturing


1The Rise of the Deskless Workforce, Emergence. 2018.

2Know-how Can Assist Unlock a New Future for Frontline Staff, Work Development Index: Particular Report, Microsoft. January 12, 2022.



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