Gigabyte Launches Z690I Aorus Ultra Motherboard Exchange, Refund Program

Gigabyte Launches Z690I Aorus Extremely Motherboard Alternate, Refund Program

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Gigabyte has introduced a product substitute and refund program for homeowners of its Z690I Aorus Extremely motherboard mannequin. This mini ITX motherboard got here in each DDR4 and DDR5 variants, however they each might exhibit points with sure graphics playing cards related in PCIe Gen4 mode, inflicting system instability.

Gigabyte’s press launch particularly mentions customers being confronted with “WHEA PCIe errors when paired with some PCIe Gen4 graphics playing cards.” WHEA is brief for Home windows {Hardware} Error Structure, however the essential factor is that these are PCIe Gen4 issues. Gigabyte notes that there’s a workaround to the issue; nonetheless, the workaround is “setting the PCIe pace to Gen3 via the BIOS.” Dropping PCIe Gen4 capabilities of their shiny new(ish) Z690 chipset motherboard will definitely be unacceptable to any lovers affected.

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